The only way to go fully pro is by using the API. No ability to track the performance of specific agents.In the long run, you’ll start running into issues: Using the WhatsApp Business app with multiple devices should be seen as a quick fix. This means you still can’t use the free WhatsApp Business app on two phones. Under the new beta program, teams can use the app on five devices, including 1 phone. Up until September 2021, the WhatsApp Business app could only be used on two devices.

For that reason, it’s meant to be accessed by a small group of people.

The official WhatsApp Business app was made for small companies with a low amount of incoming messages. WhatsApp Business with multiple users for larger businesses: the app Want to get started right away? Apply for a WhatsApp Business API account via Trengo, and start using WhatsApp Business with multiple users within 10 minutes. How customer service teams manage WhatsApp Business with multiple agents.How Hubo manages 1 WhatsApp Business number with 130+ store locations.Can WhatsApp Business be used on multiple devices?.How to use WhatsApp Business with multiple users via the API.How to use WhatsApp Business with multiple users via the app.

Over the next few minutes, we’ll break down how you can start using WhatsApp Business with multiple users. Businesses that get a lot of inbound WhatsApp Business messages may need more than that. Unfortunately, the regular WhatsApp Business application can only be used by four users at the same time. And that’s great news for any business that wants to bring the real-life shop experience online. The app allows for fast, convenient, and personal conversations. WhatsApp Business is slowly but surely becoming one of the most popular communication channels for businesses.

Install whatsapp